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Avaya IP Office Platform Total Cost of Ownership (TCO) vs. Cisco Systems & ShoreTel Unified Communications Platform
10 December 2015
“Right-sizing” an IP telephony solution to match the size of the office environment is important, as any excess hardware, software or system costs are multiplied across offices. This is especially the case for companies that need to deploy solutions to many branch offices. It is important that the value proposition scales with the size of the office.
The Total Cost of Ownership (TCO) of a solution may be calculated in various ways, the most basic includes the cost of acquisition and software/hardware maintenance support of products. A typical product refresh/replacement cycle is five years, so the TCO results presented here include software/hardware maintenance support for a 5-year period.
Avaya Inc. commissioned Tolly to evaluate the list price costs of their current IP Office release in office environments of 250, 800, and 1,350 users - with varying numbers of remote sites users - versus the Cisco Systems’ offering and ShoreTel Unified Communications Platform. Tolly found that Avaya IP Office delivers a TCO lower or comparable to ShoreTel and less than half the cost of the Cisco Systems solution across the range of environments analyzed.
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